Introduction

PayMeter is a smart and easy-to-use payment system that helps people buy electricity tokens and pay their electricity bills, whether they use pre-paid or post-paid meters. Created by Advanced Technology Park Ltd., PayMeter connects directly with Nigeria’s electricity companies to make managing electricity payments quick, secure, and convenient. With PayMeter, users can enjoy a smooth payment experience, and electricity providers can improve service and payment collection.

Thank you for using PayMeter, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our services. By using PayMeter, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you register with PayMeter, we may collect personal data, including but not limited to your name, email address, phone number, and payment details.
  • Transaction Data: Information on electricity token purchases, bill payments, and transaction history, including the amount paid, date, and meter number.
  • Device and Usage Information: Information such as IP address, device ID, operating system, and usage patterns for purposes of service improvements and troubleshooting.
  • Location Data: If you enable location services, we may collect data on your location to enhance service offerings, such as locating nearest service centers or customizing experiences.

2. How We Use Your Information

  • To Facilitate Transactions: Personal and transaction data are used to process electricity payments and purchase tokens efficiently.
  • Customer Support and Communication: We use your contact information to respond to inquiries, resolve complaints, and provide assistance.
  • Improve and Personalize Services: Device and usage data help us improve the functionality, safety, and user experience of PayMeter.
  • Security and Fraud Prevention: We use information to secure user accounts, detect, prevent, and respond to potential fraud and unauthorized access.
  • Legal Compliance: Where required, data is used to comply with regulatory or law enforcement requests and to protect legal rights.

3. Sharing and Disclosure of Information

PayMeter shares your data only in the following situations:

  • With Payment Processors: Data may be shared with payment providers to process transactions.
  • With Distribution Companies (Discos): Information relevant to electricity purchases and usage may be shared to streamline the services you receive.
  • With Third-Party Service Providers: We may engage trusted third-party vendors to support our services. These vendors are bound by confidentiality agreements and do not have access to personal data beyond what is necessary.
  • For Legal Reasons: We may share information to comply with legal obligations, protect user rights, investigate fraud, and ensure public safety.

4. Data Security

We implement strict security measures to protect your data, including encryption, access controls, and regular security audits. While we strive to ensure maximum security, no system is completely secure. Therefore, we encourage users to maintain the confidentiality of account credentials.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon termination of your account, we will securely delete or anonymize data unless longer retention is required by law.

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal information:

  • Access and Correction: You may request access to, and correction of, your personal data.
  • Data Deletion: You have the right to request the deletion of your data.
  • Objection to Processing: In certain circumstances, you may object to or request the restriction of processing.
  • Data Portability: Where feasible, you may request a copy of your data in a structured, commonly used, and machine-readable format.

7. Cookies and Tracking Technologies

PayMeter uses cookies and similar technologies to enhance the user experience, remember preferences, and analyze user interactions with our services. You may disable cookies in your browser, though some features may be limited as a result.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we discover such data is unintentionally collected, we will take steps to delete it.

9. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, or legal requirements. The “Effective Date” at the top indicates when the policy was last revised. We encourage you to review it regularly.

10. Contact Us

For questions or concerns about this Privacy Policy, or to exercise any of your rights, please contact us at:

Advanced Technology Park Ltd.
Email:    ceo@advancedtechnologypark.com   |    tech@advancedtechnologypark.com